Why Conflict is a Business Superpower

Insight and empathy spring from the clash of different perspectives. In a world where it’s easier than ever for people to share their opinions, we should be reaping the benefits of diverse views. Instead, we too often find ourselves mired in hostility. Drawing upon valuable lessons from the cutting edge of communication science,  journalist and strategist Ian Leslie argues that this is because most of us never learn how to air our differences in a way that leads to progress.